Ethical Leadership and Employee Performance in the Public Sector: The Mediating Effects of Motivation and Satisfaction

Authors

  • Kazeem Adebayo Oladimeji Department of Political Science and Public Administration, AlHikmah University, Ilorin, Kwara State. Nigeria
  • Abdulrazaq Kayode Abdulkareem Department of Public Administration, Faculty of Management Sciences, University of Ilorin, Ilorin, Nigeria

DOI:

https://doi.org/10.18196/jgp.v13i2.14903

Keywords:

Motivation, Satisfaction, Ethical Leadership, Employee Performance, Public Sector

Abstract

This study examined the influence of ethical leadership on employee performance in the public sector, using employee motivation and employee satisfaction as mediators. This study is motivated by the need to examine the influence of ethical behavior of leaders in the public sectors in a developing country often marred with corruption allegations and poor public service delivery. This study is designed quantitatively, and data was collected through a structured questionnaire distributed among federal civil servants across five Ministries in Nigeria. A conceptual model was designed based on seven hypotheses and tested using PLS-SEM technique. Findings revealed that all hypotheses were significant based on p<0.001. More importantly, ethical leadership positively and significantly influence employee motivation and satisfaction. Also, employee motivation and satisfaction mediate the relationship between ethical leadership and employee performance. These findings suggest the importance of leaders’ moral behavior and their relationship with subordinates in the workplace, through motivating them to work, as well as imbibing the workplace ethics and culture. Practically, the findings imply that promoting workplace ethics becomes a crucial ingredient in stimulating individual performance, which translates to overall organizational performance and better service delivery to the citizens.

References

Ahmad, M. B., Wasay, E. and Jhandir, S. U. (2012), "Impact of employee motivation on customer satisfaction: Study of airline industry in Pakistan", Interdisciplinary Journal of Contemporary Research in Business, Vol. 4 No. 6, pp. 531-539.

Ali, B. J. and Anwar, G. (2021), "An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction", Ali, BJ, & Anwar, G.(2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, Vol. 5 No. 2, pp. 21-30.

Alzahrani, A. I., Mahmud, I., Ramayah, T., Alfarraj, O. and Alalwan, N. (2019), "Modelling digital library success using the DeLone and McLean information system success model", Journal of Librarianship and Information Science, Vol. 51 No. 2, pp. 291-306.

Bandura, A. and Walters, R. H. (1977), Social learning theory, Englewood cliffs Prentice Hall.

Barsky, A., Thoresen, C. J., Warren, C. R. and Kaplan, S. A. (2004), "Modeling negative affectivity and job stress: a contingency‐based approach", Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, Vol. 25 No. 8, pp. 915-936.

Benevene, P., Dal Corso, L., De Carlo, A., Falco, A., Carluccio, F. and Vecina, M. L. (2018), "Ethical leadership as antecedent of job satisfaction, affective organizational commitment and intention to stay among volunteers of non-profit organizations", Frontiers in psychology, Vol. 9, p. 2069.

Brown, M. E., Treviño, L. K. and Harrison, D. A. (2005), "Ethical leadership: A social learning perspective for construct development and testing", Organizational behavior and human decision processes, Vol. 97 No. 2, pp. 117-134.

CANSOY, R., PARLAR, H. and TÜRKOĞLU, M. E. (2021), "The Effect of School Principals’ Ethical Leadership on Teacher Job Satisfaction: The Mediating Role of School Ethical Climate", International Journal of Psychology and Educational Studies, Vol. 8 No. 4, pp. 210-222.

Chi, H.-K., Lan, C.-H. and Dorjgotov, B. (2012), "The moderating effect of transformational leadership on knowledge management and organizational effectiveness", Social Behavior and Personality: an international journal, Vol. 40 No. 6, pp. 1015-1023.

Cortez, R. M. and Johnston, W. J. (2020), "The Coronavirus crisis in B2B settings: Crisis uniqueness and managerial implications based on social exchange theory", Industrial Marketing Management, Vol. 88, pp. 125-135.

Cropanzano, R. and Mitchell, M. S. (2005), "Social exchange theory: An interdisciplinary review", Journal of management, Vol. 31 No. 6, pp. 874-900.

da Cruz Carvalho, A., Riana, I. G. and Soares, A. (2020), "Motivation on job satisfaction and employee performance", International Research Journal of Management, IT and Social Sciences, Vol. 7 No. 5, pp. 13-23.

Danish, R. Q., Hafeez, S., Hafiz, F. A., Mehta, A. M., Ahmad, M. B. and Ali, M. (2020), "Impact of Ethical Leadership on Organizational Commitment and Organizational Citizenship Behavior with Mediating role of Intrinsic Motivation", International Review of Management and Marketing, Vol. 10 No. 4, p. 25.

Eggert, A., Ulaga, W. and Schultz, F. (2006), "Value creation in the relationship life cycle: A quasi-longitudinal analysis", Industrial Marketing Management, Vol. 35 No. 1, pp. 20-27.

Evans, L. (2001), "Delving deeper into morale, job satisfaction and motivation among education professionals: Re-examining the leadership dimension", Educational Management & Administration, Vol. 29 No. 3, pp. 291-306.

Fan, X., Li, J., Mao, Z. E. and Lu, Z. (2021), "Can ethical leadership inspire employee loyalty in hotels in China?-From the perspective of the social exchange theory", Journal of Hospitality and Tourism Management, Vol. 49, pp. 538-547.

Giessner, S. and Van Quaquebeke, N. (2010), "Using a relational models perspective to understand normatively appropriate conduct in ethical leadership", Journal of Business Ethics, Vol. 95 No. 1, pp. 43-55.

Hassan, S., Wright, B. E. and Yukl, G. (2014), "Does ethical leadership matter in government? Effects on organizational commitment, absenteeism, and willingness to report ethical problems", Public Administration Review, Vol. 74 No. 3, pp. 333-343.

Kemp, C., van Herwerden, L., Molloy, E., Kleve, S., Brimblecombe, J., Reidlinger, D. and Palermo, C. (2021), "How do students offer value to organisations through work integrated learning? A qualitative study using Social Exchange Theory", Advances in Health Sciences Education, pp. 1-19.

Kock, N. (2017), "Common method bias: a full collinearity assessment method for PLS-SEM", Partial least squares path modeling, Springer, pp. 245-257.

Lee, N. and Cadogan, J. W. (2009), "Sales force social exchange in problem resolution situations", Industrial Marketing Management, Vol. 38 No. 3, pp. 355-372.

Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M. and Salvador, R. B. (2009), "How low does ethical leadership flow? Test of a trickle-down model", Organizational behavior and human decision processes, Vol. 108 No. 1, pp. 1-13.

Mitonga-Monga, J. (2020), "Social exchange influences on ethical leadership and employee commitment in a developing country setting", Journal of Psychology in Africa, Vol. 30 No. 6, pp. 485-491.

Molm, L. D., Collett, J. L. and Schaefer, D. R. (2006), "Conflict and fairness in social exchange", Social forces, Vol. 84 No. 4, pp. 2331-2352.

Munawaroh, A., Riantoputra, C. D. and Marpaung, S. B. (2013), "Factors influencing individual performance in an Indonesian government office", The South East Asian Journal of Management, pp. 135-144.

Naile, I. and Selesho, J. M. (2014), "The role of leadership in employee motivation", Mediterranean Journal of Social Sciences, Vol. 5 No. 3, p. 175.

Ogunfowora, B. (2014), "It’s all a matter of consensus: Leader role modeling strength as a moderator of the links between ethical leadership and employee outcomes", Human Relations, Vol. 67 No. 12, pp. 1467-1490.

Ouakouak, M. L., Zaitouni, M. G. and Arya, B. (2020), "Ethical leadership, emotional leadership, and quitting intentions in public organizations: does employee motivation play a role?", Leadership & organization development journal.

Paais, M. and Pattiruhu, J. R. (2020), "Effect of motivation, leadership, and organizational culture on satisfaction and employee performance", The Journal of Asian Finance, Economics, and Business, Vol. 7 No. 8, pp. 577-588.

Podsakoff, P. M. and MacKenzie, S. B. (1989), "A second generation measure of organizational citizenship behavior", Unpublished manuscript, Indiana University, Bloomington.

Qing, M., Asif, M., Hussain, A. and Jameel, A. (2020), "Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: The mediating role of psychological empowerment", Review of Managerial Science, Vol. 14 No. 6, pp. 1405-1432.

Ruiz‐Palomino, P., Ruiz‐Amaya, C. and Knörr, H. (2011), "Employee organizational citizenship behaviour: The direct and indirect impact of ethical leadership", Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, Vol. 28 No. 3, pp. 244-258.

Shakeel, F., Kruyen, P. M. and Van Thiel, S. (2019), "Ethical leadership: A structured review into construct, measurement, public sector context and effects", International Journal of Public Leadership.

Shareef, R. A. and Atan, T. (2018), "The influence of ethical leadership on academic employees’ organizational citizenship behavior and turnover intention: Mediating role of intrinsic motivation", Management Decision.

Sjöberg, L. and Lind, F. (1994), "Arbetsmotivation i en krisekonomi: En studie av prognosfaktorer (Studier i ekonomisk psykologi No. 121)", Institutionen för ekonomisk psykologi, Handelshögskolan i Stockholm.

Treviño, L. K. and Brown, M. E. (2005), "The role of leaders in influencing unethical behavior in the workplace", Managing organizational deviance, pp. 69-87.

Tu, Y., Lu, X. and Yu, Y. (2017), "Supervisors’ ethical leadership and employee job satisfaction: A social cognitive perspective", Journal of Happiness Studies, Vol. 18 No. 1, pp. 229-245.

Yasin, R. (2021), "Responsible leadership and employees’ turnover intention. Explore the mediating roles of ethical climate and corporate image", Journal of Knowledge Management.

Yilmaz, D. U., Düzgün, F. and Yilmaz, D. (2020), "Relationship Between Ethical Leadership Behavior and Work Motivation in Intensive Care Nurses: A Cross-sectional Study", Galician medical journal, Vol. 27 No. 1, pp. E202011-E202011.

Downloads

Published

2023-03-29

Issue

Section

Articles

Most read articles by the same author(s)