The Growth of E-Government in the Government of Yogyakarta City
DOI:
https://doi.org/10.18196/jgp.2014.0004Keywords:
e-government, e-administration, e-services, e-societyAbstract
The implementation of e-government is, actually,
not a new issue in the government. However, the
policy of e-government implementation in many
governmental elements, especially in the local
government seems to be forced without
considering the different readiness levels of the
government personnel and the people in each local
government. On the one side, many research
findings show that the factors of governmental
human resources, the public, the infrastructure, and
the working practice are still being obstacles to
achieve a successful e-government implementation.
On the other hand, other research findings also
strengthen that in its implementation, egovernment
has some elements which should be
fulfilled. They are e-administration, e-services, and
e-society. Three of them are unified elements which
support each other in order to realize egovernment.
Many problems faced by some local
governments in implementing e-government,
including the government of Yogyakarta City, clarify
that there are fundamental problems in realizing
the e-government elements which consist of eadministration,
e-services, and e-society. For certain
governmental institutions, an explanation of the
relationship between the implementation of egovernment
program and many available theories is
a valuable contribution to solve inter-elements
relationship for realizing good governance, on the
one hand, and, on the other hand, it is also
beneficial for them to learn best practice for the
government in order to achieve good local
governance. The results of this study show that the
implementation of e-government which requires
the availability of e-administration, e-services, and
e-society has been realized by the government of Yogyakarta City.
However, although those programs have been realized physically, on
the actual, the unpreparedness of the government personnel as well
as the public society and also the cultural factors are still being some
problems which impede the successful implementation of egovernment.
In addition, the city government’s commitment to keep
continuing the easy service development to the community is a key
to the implementation of e-government in the scope of city
government in Yogyakarta.
References
Abdullah, Irwan., 2007, Konstruksi dan Reproduksi
Kebudayaan, Yogyakarta : Pustaka Pelajar.
Abrar, Ana. N., 2002, “Memahami Problematika
Kebijakan Telematika”, Kebijakan dan Administrasi
Publik, Vol. 6, No. 2.
Badan Pusat Statistik Pemerintah Kota Yogyakarta, 2009,
Kota Yogyakarta Dalam Angka. Yogyakarta : BPS
Bungin, Burhan., 2001, Metodologi Penelitian Kualitatif,
Jakarta : Rajawali Pers.
Bungin, Burhan., 2008, Penelitian Kualitatif : Komunikasi,
Ekonomi, Kebijakan Publik, dan Ilmu-Ilmu Sosial, Jakarta :
Kencana Media Prenada Group.
Carlo, B., Gianluigi, V., and Daniela, C., 2009,
“GovQual: A Quality Driven Methodology for EGovernment Project Planning”, Government Information Quarterly, 26. 105-117.
Evans, D., and Yen D.C., 2005, “E-government : An
Analysis for Implementation: Framework for Understanding Cultural and Social Impact”, Government
Information Quarterly, 22. 354-373.
Evans, D., and Yen, D.C., 2006, “E-Government: Evolving
Relationship of Citizens and Government, Domestic,
and International Development”, Government
Information Quarterly 23 (2006) 207–235.
Fallahi, M., 2007, The Obstacles and Guideline of
Establishing E-Government in Iran, Case Study :
Ministry of Commerce, Thesis : Lulea University of
Technology, ISSN:1653-ISRN : LTV-PB-EX-07/052-SE.
Harimurti, R. M. A., 2007, E-Government : Upaya Menuju
Tata Kelola Pemerintahan Yang Baik; Studi Penerapan EGovernment di Pemerintah Provinsi DIY.
Ibrahim, et al., 2005, “E-Government: A global View and
An Empirical Evaluation Of Some Attributes Of
Citizens”, Government Information Quarterly 22
(2005) 239-257.
Indrajit, Richardus, E., 1999, Pengaruh Stakeholders
dalam Pengembangan Sistem Informasi,
(di akses 5 Januari 2010).
Indrajit, Richardus, E., 2002, Electronic Government, Strategi
Pembangunan dan Pengembangan Sistem Pelayanan Publik Berbasis Teknologi Digital, Yogyakarta : Andi Offset.
InfoDev, 2002, The E-Government Handbook For Developing
Country, The World Bank : a Project of InfoDev and
the Center for Democracy & Technology.
Jubaedah, Edah., 2003, “Pengembangan Electronic Government di Negara-Negara Berkembang : Peran dan
Kesiapannya”, Wacana Kinerja, Vol. 6, No.2.
Kementerian Komunikasi dan Informatika, 2011,
Pemeringkatan E-Government Indonesia (PeGI) Tingkat
Propinsi, Jakarta : Kemenkominfo
Koentjaraningrat, 1984, Kebudayaan, Mentalitas dan
pembangunan, Jakarta : Gramedia Pustaka Utama.
Kumorotomo, Wahyudi., 2012, E-Government System
dalam Pelayanan Publik, Jakarta : Kompasiana < http:/
/teknologi.kompasiana.com/internet/ 2012/07/30/egovernment-system-dalam-pelayanan-publik481875.html > .
Kumorotomo, Wahyudi., 2012, “Kegagalan Penerapan EGovernment dan Kegiatan Tidak Produktif dengan
Internet”, Yogyakarta : MAP Universitas Gadjah Mada.
Kuntowijoyo, 2006, Budaya dan Masyarakat, Edisi Paripurna,
Yogyakarta : Tiara Wacana.
Murniatmo, Sulistyobudi, N., Adrianto, A., Munawaroh,
S., Sumarno, 1996, Dampak Globalisasi Informasi
Terhadap Kehidupan Sosial Budaya Masyarakat di Daerah
Istimewa Yogyakarta, Jakarta : Depdikbud.
Ndou, V.D, 2004, “E-Government for Developing Countries : Opportunities and Challenges”. Albania :
Electronic Journal on Information System in Developing Countries, EJISDC (2004) 18, 1, 1-24 (accessed on
Oktober 2011).
Nurmandi, 2007, “Membangun Infrastruktur E-Government dan Hambatannya, Yogyakarta”, Yogyakarta :
Universitas Muhammadiyah Yogyakarta.
Pathak, R. D., Singh, G., Belwal, R., Naz, R., dan Smith,
R. F. I., 2008, “E-Governance, Corruption and Public
Service Delivery: A Comparative Study of Fiji and
Ethiopia”, JOAAG, Vol. 3. No. 1, hal. 65-79.
Proceedings from the Round Table Meeting-eCulture:
The European Perspective Cultural Policy, Creative
Industries, Information Lag, Zagreb, 2003, E-Culture:
The European Perspective Cultural Policy, Creative Industries, Information Lag, Cvjetièanin, B., and Dorota, I.,
Zagreb-Craotia : Institute for International Relations,
Zagreb, Croatia, ISBN 953-6096-36-6.
Proceedings from the Round Table Meeting-eCulture:
The European Perspective Cultural Policy, Creative
Industries, Information Lag, ISBN 953-6096-36-6,
Zagreb, 2003, Revolution or Evolution? An Empirical
Approach to Eculture, Haan, J.D., and Huysmans,
Zagreb-Craotia : Institute for International Relations,
Zagreb, Croatia.
Proceedings from the Round Table Meeting-eCulture:
The European Perspective Cultural Policy, Creative
Industries, Information Lag, Zagreb, ISBN 953-6096-
-6, 2003, Information Society and eCulture: On the Rise
and Popularity of the Concepts, Mitchel, R., ZagrebCraotia : Institute for International Relations, Zagreb,
Croatia.
Proceedings from the Round Table Meeting-eCulture:
The European Perspective Cultural Policy, Creative
Industries, Information Lag, ISBN 953-6096-36-6,
Zagreb, 2003, On The Role of Creativity in Information
Society and in The New eCulture, Mitchel, R., ZagrebCraotia : Institute for International Relations, Zagreb,
Croatia.
Proceedings of the 40th Annual Hawaii International
Conference on System Sciences (HICSS’07), Hawai,
, E-Quality and E-Service Equality, Shachaf, P., and
Oltmann, S.M., Hawai : IEEE Computer Society.
Purbokusumo, Yuyun., dan Utomo, Puguh, .P., 2009,
Kepemimpinan Entrepreneur di Era E-Government,
dalam Reformasi Birokrasi, Kepemimpinan, dan Pelayanan
Publik : Kajian Tentang Pelaksanaan Otonomi Daerah di
Indonesia, Diedit oleh Agus Pramusinto dan Erwan
Agus Purwanto, JIAN MAP UGM Yogyakarta: GAVA
Media.
Ratna, D. A., Vienda, A., Florencius, S., dan Santi, S.,
, “Peranan Teknologi Komunikasi dalam
Menciptakan Masyarakat Informasi di Indonesia”,
Jurnal Ilmu Komunikasi, Vol. 1, No. 1, Hal. 73-86.
Shahzad, H., and Shandu, W.Y., 2007, E-Government
Services in Pakistan, Thesis: Lulea University of
Technology, ISSN:1653-0187-ISRN : PB-EX-07/005-SE
Seminar Nasional Aplikasi Teknologi Informasi, ISSN:
-5022, Yogyakarta, 2007, Pelajaran dari
Implementasi E-Government di Sragen, WahidFathul., Yogyakarta : SNATI.
Soemardjan, Selo., 1986, Perubahan Sosial di Yogyakarta,
Yogyakarta : Gadjah Mada University Press.
Susanto, A.B., Sujanto, F.X., Wijanarko, H., Suhadi, S.,
Mertosono, Susanto, P., Ismangil, W., 2008, Corporate
Culture and Organization Culture, Jakarta: The Jakarta
Consulting Group.
Turnip, Kaiman., 2003, “Birokrasi Masa Depan dengan
Menggunakan Information Technology (Global Network),
Perubahan Sikap dalam Mengadopsi Information
Technology dan E-Government”, Kebijakan dan
Administrasi Publik, Vol. 7, No. 1.
Zuhro, Siti., Juoro, U., Chaniago, A., 2007, Profesionalitas
dan Netralitas Birokrasi: Menuju Daya Saing Daerah (Studi
di Empat Provinsi), Jakarta : The Habibie Center.
LAWS AND REGULATIONS:
Republic Indonesia Presidential Decree Number 80 of
on The Operational Guidelines of Government
Goods/Services Provision
Yogyakarta Mayoral Regulation Number 56 of 2010 On
The Change of Yogyakarta Mayoral Regulation
Number 137 of 2009 About The Operational Guidelines of Electronic Goods/Services Provision on the
Electronically Service Provision (Layanan Pengadaan
Secara Elektronik/LPSE) of Yogyakarta City
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Jurnal Studi Pemerintahan is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) license.