The Influence of Community Participation on the Sustainability of Public Health Service Innovation in Makassar City

Authors

  • Haerana Haerana Universitas Muhammadiyah Makassar
  • Fatmawati Fatmawati Universitas Muhammadiyah Makassar
  • Burhanuddin Burhanuddin Universitas Muhammadiyah Makassar
  • Fatmawada Sudarman

DOI:

https://doi.org/10.18196/jsp.v15i1.303

Keywords:

Public Service Innovation; Health Services; Society Participation

Abstract

Public service innovation can be developed if there is synergy between the government, institutions as innovators, and the community. The purpose of this study was to measure the influence of community participation on the sustainability of public health service innovation programs in Makassar City. This type of quantitative research with data collection methods was carried out by distributing questionnaires and documentation, and data analysis using SPSS 21. The results of the significance test (t-test) showed that there was a probability value of 0.000 ≤ 0.05. This value can prove that community participation has a positive and significant effect on the sustainability of innovation. Simultaneous testing (F) obtained an F count of 908,705 and a probability of 0.000. Because sig 0.000 <0.05, it can be concluded that the community participation variable affects the sustainability of innovation. While the magnitude of the coefficient of determination (adjusted R2) = 0.695, meaning that the community participation variable affects the innovation sustainability variable by 69.5%, the remaining 30.5% is influenced by other variables not included in this research model.

Author Biographies

Fatmawati Fatmawati, Universitas Muhammadiyah Makassar

Public Administration

Burhanuddin Burhanuddin, Universitas Muhammadiyah Makassar

Public Administration

References

Adyawarman, A. (2021). The Challenges of Public Innovation: Insights From Risk Governance in Batang Regency. Jurnal Kebijakan Dan Administrasi Publik, 25(1), 1–24. Retrieved from https://journal.ugm.ac.id/jkap/article/view/62314/31602

Andhika, L. R. (2018). Element and Factor Governance Innovation in Government Public Service. Jurnal Balitbangda, 6(3), 207–222.

Andriani, N. M. A., Rares, J. J., & Tampi, G. B. (2017). Partisipasi masyarakat dalam pembangunan di Desa Tumokang Baru Kecamatan Dumogo Utara Kabupaten Bolaang Mangondow. Jurnal Administrasi Publik, 3(46), 1–13. Retrieved from https://ejournal.unsrat.ac.id/index.php/JAP/article/view/16307

Arwanto, W. A. (2020). Good Governance, International Organizations, and Policy Transfer : Case of Indonesian Bureaucratic Reform Policy Author (AU). Kebijakan Dan Administrasi Publik, 26(May), 33–46. Retrieved from https://jurnal.ugm.ac.id/jkap/article/view/68703/33863

Aswin, A., & Mediyastuti Sofyan, M. (2022). Dinamika Pelaksanaan Electronic Governance Pemerintahan Daerah Di Indonesia. Kebijakan: Jurnal Ilmu Administrasi, 13(Vol. 13 No. 1). https://doi.org/10.23969/kebijakan.v13i1.5152

Basuki, A. T., & Prawoto, N. (2017). Analisis Regresi dalam Penelitian Ekonomi dan Bisnis. In PT Rajagrafindo Persada. Retrieved from http://repository.umy.ac.id/bitstream/handle/123456789/2051/C.2-NAno Prawoto. pdf?sequence=5&isAllowed=y

Gumiwang, R. A., Akbar, I., & Handriyan, Y. P. (2020). Inovasi Badan Pelayanan Perizinan Terpadu Kabupaten Sidoarjo Dalam Meningkatkan Kualitas Pelayanan Perizinan. Jurnal Administrasi Publik, 11(1). https://doi.org/10.31506/jap.v11i1.8319

Hadi, K., Asworo, L., & Taqwa, I. (2020). Inovasi Dialogis: Menuju Transformasi Pelayanan Publik Yang Partisipatif (Kajian Sistem Pelayanan Malang Online). Journal of Government and Civil Society, 4(1), 115. https://doi.org/10.31000/jgcs.v4i1.2438

Haerana, Fatmawati, Burhanuddin, & Mustari, N. (2022). Upaya Pengembangan Inovasi Melalui Jaringan Inovasi Pelayanan Publik. Jurnal Administrasi Dan Kebijakan Publik, 7(1), 14–23. https://doi.org/10.25077/jakp

Hajighasemi, A., Oghazi, P., Aliyari, S., & Pashkevich, N. (2022). The impact of welfare state systems on innovation performance and competitiveness: European country clusters. Journal of Innovation and Knowledge, 7(4), 100236. https://doi.org/10.1016/j.jik.2022.100236

Hanafi, M. (2020). Pelayanan Publik Pemerintah Provinsi Daerah Istimewa Yogyakarta Melalui Efektivitas Content Website. Efisiensi - Kajian Ilmu Administrasi, 17(2), 156–170. https://doi.org/10.21831/efisiensi.v17i2.30486

Haqie, Z. A., Nadiah, R. E., & Ariyani, O. P. (2020). Inovasi Pelayanan Publik Suroboyo Bis Di Kota Surabaya. JPSI (Journal of Public Sector Innovations), 5(1), 23. https://doi.org/10.26740/jpsi.v5n1.p23-30

Keumala, S. O., & Pribadi, U. (2021). Government Innovation in Social Sciences: A Literature Review. Journal of Local Government Issues, 4(2), 170–184. https://doi.org/10.22219/logos.v4i2.15271

Mubarok, & Ramdani, S. (2020). Pengaruh Partisipasi Masyarakat Terhadap Realisasi AnggaranProgram Inovasi Pembangunan dan Pemberdayaan KewilayahanKota Bandung. 2(3), 139–150.

Ridlowi, R., & Himam, F. (2018). Inovasi pada Organisasi Pemerintah: Tahapan dan Dinamika. Gadjah Mada Journal of Psychology (GamaJoP), 2(1), 22. https://doi.org/10.22146/gamajop.31866

Rulinawaty, Darojat, O., & Sudrajat, A. (2022). Collective Organizational Engagement to Enhance Organizational Performance : Case of Indonesia Office Services. JKAP : Jurnal Kebijakan Dan Administrasi Publik, 26(November), 127–143. Retrieved from https://journal.ugm.ac.id/jkap/article/view/66886/35267

Ruru, J. M., Plangiten, N. N., & Lobogia Ribka. (2018). Pengaruh Partisipasi Masyarakat Terhadap Efektivitas Pelaksanaan Pembangunan di Desa Timbukar Kecamatan Sonder. Jurnal Administrasi Publik, 4(50), 1-13. https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/19032.

Rusdiyanto, W., & Suranti, S. (2021). Analisis Pengaruh Kualitas Pelayanan Pada Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Mediasi. Efisiensi : Kajian Ilmu Administrasi, 18(1), 15–28. https://doi.org/10.21831/efisiensi.v18i1.37406

Samsudin, M. (2021). Analisis Kinerja Pelayanan Publik tentang Sumber Daya Manusia dan Responsivitas Pegawai di Kantor Kelurahan Kecandran Kecamatan Sidomukti Kota Salatiga. Journal of Education, Humaniora and Social Sciences (JEHSS), 4(2), 1028–1034. https://doi.org/10.34007/jehss.v4i2.794

Saputra, U. R., Suwono, I., & Sholikah, M. (2021). Implementasi Teori Servqual Pada Layanan Akademik Satu Pintu. Efisiensi : Kajian Ilmu Administrasi, 18(1), 63–89. https://doi.org/10.21831/efisiensi.v18i1.32580

Shaikin, D., Nefas, S., Valieva, M., Kopylova, O., & Iskakova, A. (2022). Innovations in Science: a Comparative Analysis Between Lithuania and Kazakhstan. Public Policy and Administration, 21(2), 61–73. https://doi.org/10.13165/VPA-22-21-2-09

Suhaeman, I., Haerana, H., & Riskasari, R. (2022). Inovasi Pelayanan Berbasis Online Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Sinjai. Jurnal Administrasi Publik, 13(1), 92–102. https://doi.org/10.31506/jap.v13i1.15395.

Downloads

Published

2024-02-29