Understanding Ambiguity in Knowledge, Value and Institutional Structure: A Case Study of Chinese Open Network Community

Authors

  • Yao Jin College of Public Administration, Huazhong University of Science and Technology, Wuhan, China

DOI:

https://doi.org/10.18196/jsp.v14i2.317

Keywords:

Ambiguity, Knowledge, Value, Institution, Structure, Network Community

Abstract

Being a space for organizations to realize their value, it is necessary to minimize the structural Uncertainty of the virtual world. The analysis shows structural problems are the internal logical starting point of ambiguity in the net- work community and the underlying cause of gradual accumulation and pre- cipitation in social tension. Analyzing the structural stain from the dimension of knowledge, value, and institutional structure in the network community, multifarious ambiguity is found in Chinese network governance. A representative survey object is selected to understand Chinese network governance after COVID 2019. We choose The Changtze River Cloud com- munity on TikTok as the survey unit to analyze the public space management satisfaction ratio. Through theoretical discussion and case study, specific countermeasures are proposed, such as broadening the channels of expression, constructing cultural diversity in virtual space, and establishing clear specification standardization. It is expected that explicitness instead of ambiguity transmitted by authority can promote existing order to more open, creative, and satisfying institutional design for net citizens in virtual communities.

References

Alessio Maria Braccini, Tommaso Federici, Øystein Sæbø. (2017). Tensions in Online Communities: The Case of a Mass Size e Participation Initiative. International Conference on Electronic Participation, 10429: 20

Aron Wolf Siegel, Jan Maarten Schraagen. (2014). Team reflection makes resilience related knowledge explicit through collaborative sensemaking: observation study at a rail post. Cognition, technology & work ,19 (1): 127-142.

Arshed, N., Carter, S., & Mason, C. (2014). The ineffectiveness of entrepreneurship policy: is policy formulation to blame? Small Business Economics, 43 (3): 639–659.

Barrett, Michael, Oborn, Eivor; Orlikowski, Wanda. (2016). Creating Value in Online Communities: The Sociomaterial Configuring of Strategy, Platform, and Stakeholder Engagement. Information systems research, 27 (4): 704-723.

Carla L. Wilkina, John Campbell, Stephen Moore, Jason Simpson. (2018). Creating value in online communities through governance and stakeholder engagement. International Journal of Accounting Information Systems 30: 56-68.

Chidiebere Ofoegbu et al., (2020) .Understanding the current state of collaboration

in the production and dissemination of adaptation knowledge in Namibia, Environment, Development, and Sustainability, 22:1017–1037.

Christian Severin Sauer, Thomas Roth-Berghofer. (2014). Extracting knowledge from web communities and linked data for case-based reasoning systems. Expert Systems, 31 (5): 448–456.

Claire Connolly Knox. (2013). Public Administrators’ Use of Social Media Platforms: Over- coming the Legitimacy Dilemma? Administration & Society, 48 (4): 477–496.

Daniela Cristofoli, Josip Markovic, Marco Meneguzzo. (2014). Governance, management, and performance in public networks: How to be successful in shared-governance networks. Journal of Management & Governance ,18 (1): 77-93.

Guan-Lin Chen. (2013). Sense of virtual community and knowledge contribution in a P3 virtual community Motivation and experience. Internet Research, 23 (1): 4-26.

Guda van Noort, Hilde A. M. Voorveld & Eva A. van Reijmersdal. (2012). Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers’ Online Flow Experience. Journal of Interactive Marketing, 26 (4): 223- 234.

Ham Juyeon, Lee Jae-Nam, Kim Dan J, Choi Byounggu. (2015). Open Innovation Maturity Model for the Government: An Open System Perspective, 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS.

Huang, Lei. (2019).The communication role of social media in social marketing: a study of the community sustainability knowledge dissemination on LinkedIn and Twitter, Journal of marketing analytics,7(2):64-75.

Jae Kook Lee, Jihyang Choi, Cheonsoo Kim, Yonghwan Kim. (2014). Social Media, Net- work Heterogeneity, and Opinion Polarization. Journal of Communication ,64 (4): 702-722.

Jan Eric Lane. (2004). Public Sector: Conceptual Models and Approaches (3rd). Beijing: Economic Sciences Press.

Jifeng Ma et al.,(2019). User innovation evaluation: Empirical evidence from an online game community, Decision Support Systems,117:113-123.

Jingbei Wang, Naiding Yang. (2019). Dynamics of collaboration network community and exploratory innovation: the moderation of knowledgenetworks. Scientometrics,121(2):1067–1084.

Jing Song, Jin Chen. (2019). Entrepreneur social network, organizational legitimacy, and entrepreneurial enterprise resources bricolage. Studies in Science of Science, 37 (1): 86-94.

José Luis Martí. (2017). Pluralism and consensus in deliberative democracy. Critical Review of International Social and Political Philosophy 20 (5): 556-579.

Julio B. Clempner, Alexander S. Poznyak. (2019). Solving Transfer Pricing Involving Collaborative and Non-cooperative Equilibria in Nash and Stackelberg Games: Centralized–Decentralized Decision Making. Computational Economics, 54 (2): 477-505.

Junfeng Chu,Yingming Wang,Xinwang Liuc,YicongLiu. (2020). Social network community analysis based on large-scale group decision approaching with incomplete fuzzy preference relations. Information fusion, 60:98-120.

Katrin Eling, Abbie Grifûn, Fred Langerak. Using. (2014). Intuition in Fuzzy Front-End Decision-Making: A Conceptual Framework. Product Development & Management Association, 31 (5): 956-972.

Kelly, G., G. Mulgan and S. Muers. (2002). Creating Public Value: An Analytical Framework for Public Service Reform. London: UK Cabinet Office.

Kobayashi T. (2010). Bridging Social Capital in Online Communities: Heterogeneity and Social Tolerance of Online Game Players in Japan, Human Communication Re- search 36 (4): 546-569.

Lin Zhang. (2017). Value conflict and integration in cooperative governance, Party School of CPC Jiangsu Provincial Committee, Master degree thesis.

Liu C, Shan W, Yu J. (2011). Shaping the interdisciplinary knowledge network of China: A network analysis based on citation data from 1981 to 2010. Scientometrics, 89 (1):

-106.

Luc Fransen. (2015). The politics of meta- governance in transnational private sustainability governance. Policy Science, 48 (3): 293-317.

Lwi Song. (2014). The government’s leading virtual community. Master’s Thesis of Suzhou University.

Mark Boukes. (2019). Social network sites and acquiring current affairs knowledge: The impact of Twitter and Facebook usage on learning about the news. Journal of Information Technology & Politics, 16 (1): 36-51.

Mark H Moor. (2000). Managing for value: Organizational strategy in for-profit, non- profit, and governmental organizations. Nonprofit and Voluntary Sector Quarterly, 29 (1): 183-204.

Mosley, Jennifer E, Jarpe, Meghan. (2019). How Structural Variations in Collaborative Governance Networks Influence Advocacy Involvement and Outcomes. Public ad- ministration review, 79( 5):629-640.

Norris P. (2001), Digital Divide: Civic Engagement. Information Poverty, and the Internet Worldwide. Cambridge University Press,79 (2): 479-481.

O’Flynn J (2007). From New Public Management to Public Value: paradigmatic Change and Managerial Implication, The Australian Journal of Public Administration, 66 (3): 353-366.

Peter Raeymaeckers, Caroline Vermeiren,Charlotte Noe¨l,Stijn Van Puyvelde,Jurgen Willems.(2017). The Governance of Public–Nonprofit Service Networks: A Comparison Between Three Types of Governance Roles. Voluntas 31(5)1-20.

Peter Raeymaeckers et al., (2020).The Governance of Public–Nonprofit Service Networks: A Comparison Between Three Types of Governance Roles, Voluntas (Manchester, England), 31(5):1037-1048.

Punam Bedi, Chhavi Sharma. (2016). Community detection in social networks. Data Mining and Knowledge Discovery, 6 (3):115.

Robert Merton. (1938). Social Structure and Anomie. American Sociological Review,3: 678.

Rogers, E. M. (2003). Diffusion of Innovation (5th). New York: Free Press.

Stéphanie Dameron, Christophe Torset. (2014). The Discursive Construction of Strategists’ Subjectivities: Towards a Paradox Lens on Strategy. Journal of Management Studies, 51 (2): 304.

Stohl, C., Stohl, M., & Leonardi, P. M. (2016). Managing opacity: Information visibility and transparency paradox in the digital age. International Journal of Communication, 10 (1): 123-137.

Stefania Castello.(2022).The We Can Quit2 Smoking Cessation Trial: Knowledge Exchange and Dissemination Following a Community-Based Participatory Research Approach, International Journal of Environmental Research and Public Health.19(4):2333.

Sytch, Maxim, Tatarynowicz, Adam. (2014). Exploring the Locus of Invention: The Dynamics of Network Communities and Firms’ Invention Productivity, Academy of Management Journal ,57 (1): 249-279.

Thomas A, Bryer. (2007). Toward a Relevant Agenda for a Responsive Public Administration. Journal of Public Administration Research and Theory 17 (3): 479- 500.

Umor Sarimah,Zakaria, ,Sulaiman,Noor Adwa.(2020).Effectiveness of Follow-Up on Performance Auditing Issues in Practice: A Governance Network Perspective, Asian Journal of Accounting Perspectives, 13(1):1-25.

Vindaya Senadheera, Matthew Warren & Shona Leitch. (2017). Social media as an information system: improving the technological agility. Enterprise Information Systems11 (4): 512-533.

Volker Stocker, Georgios Smarag dakis, William Lehr, Steven Bauer. (2017). The growing complexity of content delivery networks: Challenges and implications for the Internet ecosystem. Telecommunications Policy 41 (10): 1003-1016.

Yefeng Ruan, Arjan Durresi. (2016). A survey of trust management systems for online social communities – Trust modeling, trust inference, and attacks. Knowledge-Based Systems 106 (15): 150-163.

Yijia Jing, Yefei Hu. (2017). From Service Contracting to Collaboration: Evolution of Goverment-nonprofit Relations. Public Administration and Development 37 (3): 191-

Yuqing Ren, F. Maxwell Harper, Sara Drenner, Loren Terveen, Sara Kiesler, John Riedl, Robert E. Kraut. (2012). Building Member Attachment in Online Communities: Applying Theories of Group Identity and Interpersonal Bonds. MIS Quarterly 36 (3). 841- 864.

Downloads

Published

2023-08-17

Issue

Section

Articles